Most Common Questions Asked
General
Do you sell human hair wigs?
Do you sell human hair wigs?
Yes, we specialize in premium human hair wigs in various styles, lengths, and colors. Our wigs are made with 100% virgin hair
What types of human hair do you use?
What types of human hair do you use?
We use virgin human hair, which hasn't been processed or treated with chemicals. This ensures the hair is strong, healthy, and can be styled and treated like your own hair.
Are your wigs synthetic or human hair?
Are your wigs synthetic or human hair?
All our wigs are made with 100% human hair. We do not carry synthetic wigs.
Product
What is the difference between your different wig types?
What is the difference between your different wig types?
We offer a variety of wig types, each with different benefits:
- Lace Front Wigs: Offer a natural-looking hairline with versatile styling options.
- Full Lace Wigs: Allow for complete parting and styling freedom, with the ability to wear the wig in a ponytail or bun.
- Closure Wigs: A more affordable option, with a small lace closure at the crown for parting options.
How do I care for my human hair wig?
How do I care for my human hair wig?
We provide detailed care instructions with each wig. Generally, human hair wigs should be washed gently with specialized wig shampoo and conditioner, and air-dried or dried on a low heat setting. Avoid brushing the wig when it's wet, and use a wide-tooth comb or wig brush.
Orders and Shipping
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long does it take to ship my order?
How long does it take to ship my order?
Shipping usually takes 1-2 business days.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 5-7 days from when we receive the item(s).