To initiate a refund, please contact our customer service team within the 3-day period.

1. Detangle the Wig: Before washing your wig, it's important to detangle it. Start by gently brushing the hair from the ends to the roots, being careful not to tug on any knots.

2. Wash the Wig: Fill a sink or basin with cool water and add a small amount of wig shampoo. Submerge the wig in the water and gently swirl it around. Avoid rubbing or wringing the hair, as this can damage the fibers.

3. Rinse the Wig: Rinse the wig under cool running water until all the shampoo is removed. Squeeze out any excess water, but do not wring or twist the hair.

4. Condition the Wig: Apply a small amount of wig conditioner to the hair, focusing on the ends. Let it sit for a few minutes before rinsing it out.

5. Dry the Wig: Do not wring or twist the hair, as this can cause damage. Instead, gently squeeze out any excess water and lay the wig on a towel to dry.

6. Style the Wig: Once the wig is completely dry, you can style it as desired. Use a wide-tooth comb to brush through the hair, starting from the ends and working your way up.

7. Store the Wig: When not in use, store your wig on a mannequin head or wig stand to maintain its shape. Cover it with a wig cap or silk scarf to protect it from dust and damage.